Notification: AI Agent Mode FAQ

Postman Customer Trust Portal

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Welcome to the Postman Customer Trust Portal, where you will find downloadable documents on product security, privacy, compliance, and reliability. Documents are available to current customers or prospects. If you’re looking for general security information, please see our security page: https://www.postman.com/security/

Data security is a shared responsibility between Postman and its users. Learn how you can help keep your data secure and private: https://www.postman.com/security/shared-responsibility/.

Postman Customer Trust Portal Updates

Notification: AI Agent Mode FAQ

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General

Postman is excited to announce that Agent Mode documentation is now available within our Security Trust Portal.
The following resources have been added:

Postman Agent Mode Security FAQ
Security for Agent Mode Diagram
AI Compliance Program Documentation

Notification: Sub-Processor List Update

Subprocessors

Notification: Updated Postman Sub-Processor List

Consistent with Postman’s ongoing commitment to transparency and compliance with data privacy laws, and in accordance with our contractual obligations to you, Postman is writing to provide you with a list of our current sub-processors in a newly formatted list that takes into account new potential data processing use cases through new products and features.

To view or download the updated Postman sub-processor list, please visit the Postman Trust Center here


A full list of Postman’s sub-processors can be found here.

We appreciate your continued trust in Postman. If you have any questions, please do not hesitate to contact us at Postman Support.

News Event: Shai-Hulud 2.0 npm supply-chain attack

Incidents

News Event: Shai-Hulud 2.0 npm supply-chain attack

Postman has discovered unusual activity in our NPM org that was identified as relating to the ongoing “Shai-Hulud 2.0 npm supply-chain attack.

Please read more on our blog post: https://blog.postman.com/engineering/shai-hulud-2-0-npm-supply-chain-attack/

News Event: Gainsight/Salesforce Activity Review

Incidents

As of November 20, 2025, Postman has confirmed that our systems remain unaffected by the unusual activity reported in connection with Gainsight applications and Salesforce integrations.

Our Security Engineering team conducted a thorough review of our Salesforce and Gainsight logs. No indicators of compromise (IoCs), unauthorized access, or exploitation were identified.

We have proactively disabled our connection between Gainsight and Salesforce while Gainsight addresses the issue on their end. This is a temporary and precautionary measure.

News Event: s1ngularity/Nx and Shai-Hulud npm supply-chain attacks

Incidents

As of October 3, 2025 Postman’s investigation determined our systems are not impacted by the s1ngularity/Nx and Shai-Hulud npm supply-chain attacks.

Security and Trust Reports

Featured Documents

SOC 2 TYPE 2 REPORTSData Flow Diagram (DFD)
Status Monitoring
Business Continuity and Disaster Recovery
Infrastructure Security
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Sub-processors